Shipping & Delivery

WHERE DO WE SHIP?

We currently ship Australia-wide. International shipping is coming soon — register your interest at you@scentofyou.com.au

HOW LONG WILL MY ORDER TAKE?

All orders are dispatched within 1-2 business days of being placed. You will receive a tracking number by email once your order has been shipped.

Standard Shipping 3–7 business days
Express Shipping 1–3 business days

SHIPPING RATES

Standard Shipping Free on orders over $50
$8.95 on orders under $50
Express Shipping $14.95 on all orders

DO YOU SHIP TO PO BOXES?

Yes. We ship to PO boxes and parcel lockers via Australia Post.

WILL MY ORDER FIT IN THE LETTERBOX?

Individual sachets in their gift boxes may not fit in a standard letterbox due to the height of the packaging. We recommend:

  • Adding a safe drop location at checkout
  • Using a parcel locker address
  • Shipping to a work address if someone is there during business hours

If no safe drop is available, Australia Post will leave a collection card at your nearest post office.

WHAT IF I AM NOT HOME?

Australia Post will leave a calling card and hold your parcel at your nearest post office for collection, typically for 10 business days.

You can also add a safe drop instruction at checkout and we will pass this on with your order.

CLICK & COLLECT

We do not currently offer click and collect.

TRACKING YOUR ORDER

A tracking link will be emailed to you as soon as your order is dispatched. You can track your parcel at auspost.com.au or via the Australia Post app.

GIFTING — WILL PRICES APPEAR ON THE PACKAGE?

No. If you are sending directly to a recipient, there is no pricing information included in the package. Add a personalised gift message at checkout and we will include a printed note.

MY ORDER HASN'T ARRIVED — WHAT DO I DO?

If your order has not arrived within the estimated timeframe, please:

  1. Check your tracking link for updates
  2. Check with neighbours or your post office
  3. Email us at you@scentofyou.com.au with your order number and we will investigate promptly

We respond within 1-2 business days.

QUESTIONS ABOUT YOUR DELIVERY?

Email: you@scentofyou.com.au
We respond within 1-2 business days.

We aim to respond within 1–2 business days.

Because some scents never leave